For ages 21+

bik taka's commitment to responsible gaming

Gaming is for enjoyment — not for stress or harm. bik taka believes that betting and casino games are only enjoyable when played consciously and within your own means.

For ages 21+ SSL Encrypted Self-Exclusion Option 24/7 Support

Let gaming be a source of enjoyment

bik taka is an entertainment platform. Slots, live casino, or cricket betting — all of it is meant for passing time and the hope of some winnings. But betting is not and should not be a reliable source of income. There is no guarantee of winning on any bet — accepting that and playing accordingly is the sensible approach.

We want every member to play with awareness. Set a budget for yourself and do not exceed it — following this simple rule keeps betting enjoyable at all times. Reading our Terms and Conditions will give you a full understanding of all guidelines for using the bik taka platform.

Placing more bets to recover a loss — this is called "chasing losses". It is one of the most risky behaviours. If you ever feel like you are playing just to get back money you lost, pause for a moment and contact our support team.

Under our platform's Privacy Policy, your personal information and account data are kept fully secure. We do not share your information with any third party.

Tools to keep yourself in control

bik taka gives you several features to keep control over your own gameplay. Contact our 24/7 live chat or email to use any of the tools below.

Set a Deposit Limit

Set a maximum cap on your daily, weekly or monthly deposits. Once set, the limit takes effect immediately and a waiting period applies if you wish to increase it.

Set a Time Limit

To avoid playing for too long in one go, you can set a time limit for your daily or weekly sessions. When the set time is reached, your account automatically goes into a break.

Take a Break

If you want to give yourself some rest, put your account on a break for anywhere between 24 hours and 30 days. During the break, no betting or deposits will be possible.

Self-Exclusion

For a longer break, choose self-exclusion — from 3 months up to permanent. Your account cannot be reactivated before the exclusion period ends.

Review Betting History

You can view your deposit, withdrawal and betting history from your account at any time. Regularly reviewing your own history is a good habit.

24/7 Support Team

For any issue, contact bik taka via live chat or email. Our Bengali and English-speaking team is always ready — day or night.

Recognise the warning signs

Problem betting often starts gradually. If you notice any of the signs below in yourself or someone you know, seek help right away.

Playing to recover lost money

Repeatedly placing bets to make up for losses — this is the clearest warning sign. It becomes very hard to break out of this cycle.

Betting from essential household money

Using money meant for household expenses, rent or food for betting signals a serious financial problem.

Playing for hours on end

Spending more time than planned and being unable to stop is a sign of loss of control.

Hiding from family and friends

Keeping your betting secret from family or lying about it is a major sign of a problem.

Restlessness when not betting

Feeling irritable, restless or anxious when you cannot play is a sign of dependency.

Betting with borrowed money

Borrowing from others or using credit to place bets can lead to serious financial and mental harm.

Our commitment

bik taka is not just a betting platform — we care about the long-term wellbeing of our members. That is why we place responsible gaming at the centre of our service. To learn more about us, read the About Us page.

Strict prevention of account creation for users under 21
Age confirmation during account verification
Self-exclusion and deposit limit options available
Our team reaches out directly when suspicious behaviour is detected
Betting history available to view at any time
24/7 live chat and email support in Bengali
All data secured with SSL encryption

Tips for safe gaming

Set a budget in advance and stick to it
Do not bet when under the influence of alcohol or when feeling agitated
Take regular breaks — never play non-stop
Do not treat betting as a way to earn money
If you lose, step away instead of getting discouraged
Let someone close to you know — do not keep it to yourself
If you go past your limit, seek help straight away

Where to get help

If you are struggling, do not try to manage it alone. Family, friends and professional advisors are ready to help.

bik taka Live Chat

Support is available in Bengali 24 hours a day, 7 days a week. Chat with us instantly for any question or issue.

Email Support

Support is also available by email alongside live chat. Email is a convenient option for more detailed issues.

Family and Friends

Let someone you know be aware. Talking to family about the problem is often the most effective first step.

Professional Advice

Contact a mental health specialist or counsellor. Many professional advisors in Bangladesh can help with this.

Frequently asked questions

If you have more questions about responsible gaming, read the FAQ or ask us in live chat.

Yes. The minimum age to participate in betting and casino games at bik taka is 21. Age is verified at registration and accounts for underage users are not approved.

It is not possible to reactivate your account before the chosen exclusion period ends. For permanent self-exclusion, the process takes even longer. Please speak with our support team before making this decision.

No. Lowering a deposit limit takes effect immediately, but increasing it requires a set waiting period. This delay is intentional — to prevent decisions made in the heat of the moment.

Start by contacting bik taka's 24/7 live chat or email — our team will assist you in Bengali and help you take the next steps you need. It is also important to let your family and close ones know and to seek advice from a professional counsellor.

Yes. Our team identifies unusual behaviour — such as sudden large deposits, long sessions, or continuing to play after repeated losses — and contacts the member directly when needed.

Talk to them calmly and listen to their concerns without judgment. If needed, contact bik taka's support team — we can help with account protection on behalf of a family member. Professional family counselling is also effective in many cases.